Support & Grievances
For questions about Beruexchange's market information, virtual practice or development plans, contact Metaledger Labs Pvt Ltd.
Market information and virtual practice are available. Real-money trading, deposits, withdrawals and trading-account registration remain unavailable. Operating policies remain subject to review.
Contact
Email support@beruexchange.com with a short subject, the page involved and a clear issue description. Screenshots can help if they contain no personal or sensitive information.
Current support scope
Support enquiries can concern website navigation, data display, paper-trading calculations and product feedback. Guest records are stored in your browser; there is no registered trading account, real balance or withdrawal for support to manage. Support hours and response guarantees have not been announced.
Future formal framework
The designated grievance officer, registered correspondence address, escalation process and applicable timelines for a future operational financial service remain to be confirmed. This page does not claim that the statutory framework for such a service is complete.